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01803445204

For all your embroidery
and print needs

Terms & Conditions

These Terms and Conditions apply to all orders placed with Snappy Crab Clothing. All orders are accepted on the understanding that these Terms and Conditions of sale have been read and accepted.

Refunds

Due to the customised nature of the products, refunds are not available on customised orders unless the product is defective. This must be reported to Snappy Crab within 72 hours of receipt. Returns will not be accepted if they have been washed, worn or used. Samples of embroidery are always supplied before placement on the clothing.

No liability will be taken for the cost of returning goods, unless agreed by Snappy Crab.

Delivery

Delivery price is to a UK mainland address. Deliveries to the Channel Islands will incur addition costs which will be advised by e.mail.

Any short deliveries must be notified in writing to Snappy Crab within 24 hours of delivery. Damaged or open packages must be checked or refused on delivery.

Any estimated delivery dates specified by Snappy Crab are approximate only and not a term of the agreement.

Pricing

All prices used are Pounds Sterling and do not include VAT until the checkout.

Payment

Our website will accept all major credit and debit cards at the time of ordering. Orders sent through the post or by email and a cheque posted will not be processed until the payment has been cleared.

Specification of Products & Availability

Garment sizes are approximate and for guidance only. Snappy Crab shall not be held responsible for incorrect fitting once the Customer has ordered the sizes required.

If products on our website are out of stock, we will endeavour to source an exact replacement elsewhere or email you an approximate delivery date. If the product has been discontinued, an alternative product may be offered.

Every effort has been made to display the products offered as accurately as possible, however, the colours you see will depend upon the settings on your monitor.

Cancellation

The Company will accept cancellations on the understanding that no costs have been incurred. In the event that your order has been processed an artwork/origination cost will apply.

Patents & Copyright

The customer has full responsibility for obtaining the necessary consent with regards to Patent and Copyright for the use and reproduction of their logo or design by Snappy Crab. Any payments or royalty fees due for the use of the Customer Logo or design shall be the responsibility of the customer and in no circumstances shall Snappy Crab be liable for any breach or Copyright or use of Patents. The Customer will indemnity Snappy Crab from and against all costs, claims and liabilities which may be incurred as a result of such breach.